Annual Report and Accounts 2016

Terms and Conditions

This World Wide Web Site ("Site") is operated by Pennon Group Plc ("Pennon"), a company registered under the Companies Acts in England (No. 2366640) and having its registered office at Peninsula House, Rydon Lane, Exeter EX2 7HR.

Intellectual Property: All materials within this Site are the intellectual property of Pennon. Such materials may not be copied save to the extent necessary to view them on-line. However, you may print complete pages of the site as hard copies for your own personal use.

Accuracy of Information: Whilst Pennon use reasonable endeavours to ensure that the contents of this Site are accurate and up to date it does not accept any liability for any information which may not be accurate. Pennon is reliant upon third parties for much of the information provided (see below) and reserves the right to change data, references and product specifications at any time.

The contents of this Site are for general information and public relations purposes only and do not purport to provide advice, make any offer or otherwise create or lead to the creation of any legally enforceable relationship between Pennon and you. No reliance should be placed on any statements made on this Site, whether for investment purposes or otherwise. Pennon excludes to the fullest extent permitted by law all liability resulting from your access to this Site including (without limitation) any loss, (financial or otherwise) or damage resulting directly or indirectly from any such reliance.

Pennon accepts no liability or responsibility whatsoever for any other web sites which may be accessed through this Site.

Data Protection and Privacy Policy

Pennon will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("personal data") unless you provide it to us voluntarily. If you do not want your personal data collected, please do not submit it.

If you have already submitted personal data via this Site and would like it removed from our records, please contact us at the email address or phone number listed at the bottom of this section. We will then delete the information you supplied from our records.

Any information you provide to Pennon ("data") will be put onto the Pennon database and processed by us for recording details of the nature of your communication with us, and in order to contact you or send you publications. Pennon may also disclose the data within its group of companies and to its professional advisers and agents for the above purposes. By submitting your data to us you agree to our storage and use of the data.

In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include the type of internet browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our Site.


The Pennon Group website only uses cookies to track the user journey if the user has consented to accept cookies.  These are generated on our site by default and contain a single session ID to tie the user to their session. This allows us to differentiate between users who are logged in and those who are not, to allow different access, content and functionality depending on the users permissions. We do not use these cookies to log or track any information about a user or their personal data. The cookies are not used for statistics and will only last for the duration of the user accessing the website and expire when the web browser is closed.

If you do not give your consent to receiving cookies from this site, your user journey will not be tracked and you will not receive any cookies from the Pennon website.

For more information about cookies and how they are used, please click on the following link:

Who to Contact

If you have submitted personal data through this Site and would like that information deleted from our records, please contact us at our e-mail address:

Information Administration

Pennon Group Plc
Peninsula House
Rydon Lane
Devon, EX2 7HR
Tel: +44 (01392) 443020 

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